Refund policy

100-day money-back guarantee

All products include a 100-day money-back guarantee. Request help within 100 days of receiving your order by using our contact form with your order number and proof of purchase.

Contact support to request a return

Contact us before sending an item back. We will review your request and provide the applicable return instructions and return address. Do not send a package to an address that has not been confirmed for your return.

Return condition and postage

For a standard return, keep the item in its original packaging and include the receipt or proof of purchase. Return shipping is the customer’s responsibility unless we confirm another arrangement for a damaged, defective or incorrect item. Contact us for the instructions that apply to your request.

Damaged or incorrect items

Inspect your order when it arrives and contact us promptly if it is damaged, defective or incorrect. Include your order number and details of the issue so we can help.

Refunds

We will notify you after reviewing your return and confirm whether the refund is approved. Approved refunds are issued to the original payment method. Your bank or card provider may take additional time to post the credit.